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Privacy policy

Universal Trainers and PRINCE2®Deals  is committed to maintaining your privacy and the use of your personal information. If at any stage you have a question regarding the personal information that we hold on file, please do not hesitate to contact us.

Universal Trainers and PRINCE2®Deals  will not disclose personal information to a third party organization unless we have your prior consent to provide this or you have opted to allow the use of your personal information. If the request for your personal information is for a legal purpose, this we would class as an exception, but only after we have 100% fully verified the name or organization requesting your personal details. This also applies to a third party training partner who is not contractually obliged to use or sell your personal information with any other companies or partners.

Universal Trainers and PRINCE2®Deals  at no stage will disclose personal credit card account information that is voluntarily provided during a transaction process, may this be by telephone or via our secure web-portal. The exception to this would be if Universal Trainers and PRINCE2®Deals  were to make contact with the credit card company for validation or verification of any transaction process purpose. Universal Trainers and PRINCE2®Deals  does not have total control of how your personal information can be used by credit card companies but we would request they inform Universal Trainers and PRINCE2®Deals  on how they may use this information.

It is our commitment not to collect personal information from customers visiting our web site unless they have voluntarily submitted their personal information via one of our contact forms that requires information which could be based on an enquiry or to book onto a training course. If you start to complete a contact enquiry form and decide not to finish, partial details are stored from which Universal Trainers and PRINCE2®Deals  may use this information to make contact with you, only to discuss your initial enquiry which was started but not finished. From time to time, Universal Trainers and PRINCE2®Deals  may contact you to inform you about a specific training program that is related to your original enquiry, request or training course.

IP addresses may be seen by Universal Trainers and PRINCE2®Deals  and on some occasions the providers host name but this information will not disclose your identity.

Universal Trainers and PRINCE2®Deals  Ltd will not take photographs, videos or any audio recordings of you during a course and will not use this material for Universal Trainers and PRINCE2®Deals ’s own marketing purpose without your prior consent. Delegates are not permitted to take any video/photography/audio during the course without prior written consent of Universal Trainers and PRINCE2®Deals  and its clients, failure to do so will be considered a direct breach of our terms of business and this matter would be taken very seriously.


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PRINCE2®, ITIL®, M_o_R®, MoP®, P3O®, MSP® and MoV® are registered trade marks of AXELOS limited.

All PRINCE2®, ITIL®, M_o_R®, MoP®, P3O®, MSP® and MoV® courses are offered by The Knowledge Academy .